“We are what we repeatedly do. Excellence, then, is not an act, but a habit.” – Aristotle (paraphrase by Will Durant)
Core Skills and Competencies
Programme & Project Leadership: Directed GHIB’s largest IT programme, encompassing full infrastructure overhaul and revitalization of stalled projects.
Team Management: Led a team of 6 Project Managers overseeing diverse portfolios.
Governance & Reporting: Enhanced governance structures and reporting mechanisms to improve project delivery capabilities.
Vendor Collaboration: Worked closely with vendors like Temenos (T24 & TCIB), Backbase, and Finastra to drive regulatory alignment and digital readiness.
Strategic Planning: Assisted the executive team in developing technology roadmaps and operational transformation strategies.
Technical Project Experience
Datacentre Migration: Transformed a previously stalled datacentre project into a fully functional disaster recovery setup within a year, ensuring regulatory compliance and operational resilience.
Data Lake & Data Warehouse Implementation: Assessed organizational readiness for ELT-based Data Lake solutions; pivoted to implementing a foundational ETL-based Data Warehouse due to infrastructure limitations.
Backbase Platform Deployment: Played a key role in initiating the Backbase project, maintaining oversight through regular check-ins and ensuring accurate RAID logs, despite facing delays due to shifting stakeholder priorities.
Temenos T24 Implementation: Contributed during the tender phase and reviewed documentation and technology options, although the project faced significant delays and was delivered with an outdated version.
Regulatory Reporting Upgrade: Faced repeated delays in upgrading regulatory reporting systems, initially planned as part of the Data Lake project, leading to simplified interim solutions. But completed the projects as the CFO wanted.
Strategic & Operational Impact
Organizational Change Management: Identified and addressed systemic issues such as resistance to change, delayed decision-making, and disregard for executive directives, which impacted project timelines and effectiveness.
Infrastructure Modernization: Led initiatives to modernize IT infrastructure, including hardware, software, and datacentre migration, to enhance operational efficiency and compliance.
Risk Management: Implemented backup and resilience systems, providing assurance of reliable fallback options and minimizing operational risks.
Skills
Leadership & Management
Team Leadership
Team Management
Team Development
Team Building
Mentoring
Consulting
Project Management
Programme Management
Portfolio Management
Vendor Management
Target Operating Model (TOM)
Strategy
Vision
B2B
Budgeting
Financial Management
Commercial Management
3rd Party Management
Partner Management
Contracts & Sales
Training
Public Speaking
Project & Service Delivery
Waterfall
Agile
Hybrid Waterfall-Agile
Prince2
CV
Risk Profiling & Management
Project Management Office (PMO) Framework Review
Service Delivery
Service Now
OLA & SLA
Business Processing
Business Analysis
LEAP (Leadership Excellence through Awareness and Practice)
Process Enhancement
IT Infrastructure & Operations
IT Infrastructure (hardware and software)
Data Centre Operations
Data Centre
Networks
Telecoms
Asset Discovery
Cabling
SaaS
Cloud
Azure
Colocation
Backup Support
Dell Backup (Avamar appliance and cloud)
IBM Power
End of Day Process
Security and Internet Connectivity
Windows Server & Desktop Support
Linux Server
VMWare
AS400
Service Desk Support
Front Desk Support
Data & Integration
Data Lake
Data Warehouse
Integration Layer
SQL
Oracle
ODBC
Power BI
Software & Applications
Temenos
Finastra
Backbase
Fintellix / Verisk Reporting
Swift
Core Banking
Internet Banking
Open Banking (PSD2)
Regulatory Reporting
Oracle Financials
SAGE
HTML
Governance & Compliance
GDPR
Compliance
DPIA
Audit
Due Diligence
Outsourcing
Near-shoring
Industry Experience & Specialisations
Financial Services
Financial Applications
Energy
French Banking Systems Comms & POP
X.25 / X.28 Communications
ETEBAC 3 & 5